What happens next is what stops the giddy nostalgia from wearing off, or them re-thinking their decision. Which leads down the bunny hole of buyer's remorse (and turning your customers off).
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What happens next is what stops the giddy nostalgia from wearing off, or them re-thinking their decision. Which leads down the bunny hole of buyer's remorse (and turning your customers off).
Read MoreIn a world full of copycats our passion is the only competitive edge left.
